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Animal Bites

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1. What happens if my dog or cat bites someone?

Wisconsin State Law 95.21 requires that any dog or cat, which bites a person, be quarantined for ten days so that it can be observed for signs of rabies. The requirements of the quarantine vary depending on whether the animal is current on its rabies immunizations.

2. What if my dog or cat is unvaccinated for rabies?

If an unvaccinated dog or cat bites someone, an officer will order that the animal be quarantined for a period of at least 10 days after the bite. The "officer" can be a public health official, a law enforcement officer, a DNR game warden or a humane officer.

Learn more about unvaccinated animals.

3. What if my dog or cat is current on the rabies vaccination?

If a vaccinated dog or cat, as shown by a valid rabies certificate, bites someone, an officer will order the animal quarantined for a period of a least 10 days after the bite. The "officer" can be a public health official, a law enforcement officer, a DNR game warden or a humane officer.

Learn more about vaccinated animals.

4. Why is the 10-day quarantine and observation period necessary?

Review a full explanation of the 10-day quarantine.

5. What if I fail to comply with the quarantine requirements?

Wisconsin State Statute 95.21(10)(b) provides for a fine of $100 to $1,000 or 60 days imprisonment, or both, for failure to comply with a quarantine order.

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Clerk of Circuit Courts

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1. Where can I obtain a transcript of my hearing?

You will be required to fill out form: CS-211

2. How long are case files kept?

Pursuant to Wisconsin Supreme Court Rule 72, case information remains accessible for the

Minimum periods for the following case types:
•Felony (CF) - 75 years after final judgment
•Misdemeanor (CM) & Criminal Traffic (CT) - 20 years after final judgment
•Traffic (TR) - 5 years after final judgment

3. How do I find my case number and case information?

Go to the public access computer terminals in Room #201 of the Ozaukee County Justice Center to find case information, including court dates.
Case information is available on the web at: wicourts.gov

4. How do I get copies of documents in a case file?

Copies are available Monday-Friday 8:00 a.m.-5:00 p.m. from the customer service window in room 201at the Justice Center. Copies cost $1.25 per page. If you need a copy of a document certified, the cost for certification is $5.00 in addition to the copy costs.

5. I received a traffic citation. What should I do?

If the citation requires a mandatory appearance, you MUST appear at the designated place and time if you are pleading No Contest or Guilty. Failure to appear may result in a warrant for your arrest.
If you wish to plead Not Guilty on a mandatory appearance citation you must do so in writing before your court date. You will receive notification of a pre-trial and court trial date to the address listed on your citation unless you inform us of an address change.
If the citation does not require a mandatory appearance and you wish to PAY it, you may do so by one of the following methods, before the court date. YOU MUST INCLUDE THE CITATION NUMBER IN YOUR CORRESPONDENCE OR A PHOTOCOPY OF THE CITATION WITH YOUR PAYMENT.
By Phone: Please call 262-284-8421 or 262-238-8422 to make a payment. Acceptable forms of payment include Visa, Discover, or MasterCard credit or debit cards. Please note a 3% service fee will be assessed for payments using a debit or credit card.
By Mail - Acceptable forms of payment include checks or money orders made payable to Clerk of Circuit Court. Mail your payment to:
Ozaukee County Clerk of Courts
1201 S. Spring St.
P.O. Box 994
Port Washington, WI 53074

Online - Payments may be made with a MasterCard or an electronic check. Visit the Wisconsin Court System page and pay fees online.
Please note the following nonrefundable fees charged by U.S. Bank to process the payment:
MasterCard convenience fee: 2.75%
Electronic check flat fee: $2.50
Please allow 24-48 hours for processing

6. I wish to contest my citation, what do I do?

If you wish to appear to contest your citation, report to court on the date listed on your citation.
If the citation does not require a mandatory appearance and you wish to plead NOT GUILTY, you may do so by mailing your request to:
Ozaukee County Circuit Court
ATTN: Traffic Clerk
P.O. Box 994
Port Washington, WI 53074
The request must be received BEFORE THE COURT DATE AND MUST INCLUDE a copy of the citation, your current address, and a statement that you wish to plead NOT GUILTY. If you plead not guilty by mail, please do not appear on the court date listed on the citation. Notice of the next court date, place, and time will be mailed to you.

7. Can I request Clerk of Circuit Court office staff to change my court date?

No, Office staff cannot change court dates. Non-appearance on a scheduled court date may result in a warrant being issued for your arrest.

8. I didn't show up for court. What happens now?

If you have a felony, misdemeanor case or a citation with a mandatory appearance, the judge may have issued a warrant for your arrest.

9. I have a warrant, what should I do?

If you have a lawyer, call your lawyer to learn more about your options.

10. My driver's license has been suspended because I didn't pay my fine. What should I do?

You may call 262-284-8409 for information. You will need to pay the fine to the Clerk of Circuit Court and you will need to pay a $60.00* reinstatement fee to the Department of Transportation. Your license will NOT be reinstated automatically with the payment of your fine to the Clerk of Circuit Court. You must also pay the reinstatement fee to the D.O.T. Call your local D.O.T. office for information on paying the reinstatement fee. * Reinstatement fee for OWI related offenses is $200.00.

11. How can I reopen my civil traffic or forfeiture case?

Use the Motion to Reopen form to motion the court to consider your request. Motion to Reopen and Order Blank

12. How do I get a lawyer?

There are several ways for you to locate an attorney to assist you. One way is to call the WI State Bar Lawyer Referral and Information Service at (608) 257-4666. You could also search lawyer directories or the yellow pages. For more information, visit this topic on the Wisconsin State Law Library's Legal Topics page.

13. I posted bail. How do I get my bail money back?

If the case is still open, the judge will usually require the bail to remain on deposit to ensure the defendant's appearance in court. After the case is closed, any remaining bail (after it is applied to the fine, court costs, assessments, and surcharges) will be returned to the person designated on the bail form. A bail refund check is usually mailed within 30 days of sentencing/disposition of the case. If you do not receive the bail refund after three weeks of the closing of the case, you may contact our office at 262-284-8418.
Note that if the defendant failed to appear for a court date, the judge may order the bail forfeited and issue a bench warrant for the arrest of the defendant. If the bail is ordered forfeited, our office will mail a notice to both the defendant and the person who posted bail.

14. My State tax refund was intercepted. What do I do?

If you went to the State's web site and found your taxes were intercepted, you will be receiving a letter with instructions.

15. How do I satisfy a judgment for a debt discharged in bankruptcy?

Click on the link below for instructions and to access the Application, Certificate of Mailing and proposed Order required. Satisfaction of Debt Discharged in Bankruptcy Form

16. How do I exempt my vehicle from an ignition interlock order?

Petition the court using the Affidavit for Exemption for Waiver of Ignition Interlock form link below: Affidavit for Exemption for Waiver of Ignition Int

17. Where do I get forms to file for post-judgment action in family?

Forms are available through wicourts.gov.
Link: https://myforms.wicourts.gov/

18. Where do I get forms to file for divorce?

Forms are available through wicourts.gov.
Link: https://myforms.wicourts.gov/

19. Where do I get forms to file a small claims action?

At www.wicourts.gov. Link: https://myforms.wicourts.gov/

20. I can't make my court date. How do I reschedule a court date?

Requests must be received in writing and a copy of the request MUST be provided to the other parties in the case.

21. What if there are no forms for my situation?

You should search for an appropriate form on the Wisconsin Court System website. There may not be a standardized form for your situation. In most cases, the Judge or appropriate court office will allow you to draft a form or letter indicating the facts about the situation, including whether you are trying to do something based on a previous case you've been involved in, what you would like the court to do, and your reasons for asking. Sometimes, you may need to consult with an attorney or legal assistance center to make sure your drafted form or letter is complete and formatted correctly. Please note that the pages of any submitted forms must be no larger or smaller than 8.5" x 11".
Link to wicourts.gov for forms.

22. What form do I use that allows a party dissatisfied with the results of a hearing before the Family Court Commissioner to request a new hearing on the same issues before a circuit judge?

Motion for and Notice of New (De Novo) Hearing
Following the directions in the forms Summary FA-4130

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District Attorney

Show All Answers

1. How do I file a complaint?

If you believe a crime has occurred within the County of Ozaukee, you may go to the local police department where the crime occurred and file a complaint with them. The police department will investigate the matter and, if they believe there is sufficient evidence that a crime occurred, the police department will refer their reports to the District Attorney’s Office for review for criminal charges. All criminal referrals come to the DA’s Office from a law enforcement agency.

If you have questions, please contact the Ozaukee District Attorney's Office.

2. Does the Ozaukee County District Attorney’s Office provide legal advice to the public?

No, ethically the District Attorney’s Office by law can not provide legal advice. You may contact the State Bar of Wisconsin’s Lawyer Referral and Information Service at 800-362-9082 with questions you may have.

3. When can I speak with the prosecuting attorney assigned to my case?

If you are a defendant and have hired an attorney, our office will not be able to speak with you because it would be a conflict of interest. We are only able to speak with your attorney regarding your case. If you are a defendant and have not hired an attorney, after your initial appearance and plea has been entered, you will receive a pretrial notice to come to our office for an opportunity to speak with the assigned prosecuting attorney about your case. If you have questions, please contact the Ozaukee District Attorney's Office.

4. If I have an Ozaukee Sheriff’s Department, Wisconsin State Patrol, or DNR noncriminal citation, when can I talk to the prosecutor handling it?

After a not guilty plea is entered either by mail to the Clerk of Courts Office or at the scheduled initial appearance date on your citation, the Court will then give you a Court Trial date and a Pretrial date. Our office will receive reports from the Ozaukee County Sheriff’s Department, Wisconsin State Patrol or DNR, a few days after your not guilty plea is entered, not before. You or your attorney are required to appear at the scheduled pretrial (meeting with a representative of the District Attorney’s Office) to try and resolve the case before trial.

If the case is not resolved at the pretrial, the state will notify witnesses for the scheduled court trial date that was given to you. If you do not appear or you have not retained an attorney to appear on your behalf at the pretrial, the State will not notify witnesses for the court trial. If the case was not resolved at pretrial and you do not appear at the court trial, the court will find you guilty be default for your nonappearance.

The Ozaukee County District Attorney’s Office only handles DNR, Ozaukee Sheriff’s Department, and Wisconsin State Patrol citations. The other local municipalities have their own city or village attorney. You may contact the local municipality for their attorney’s contact information.

The City of Cedarburg, Village of Grafton and City of Port Washington use Mid-Moraine Municipal Court for all their ordinance citations (noncriminal matters), which is located at 1625 East Washington Street, West Bend, WI 53095-2601.

If you have questions, please contact the Ozaukee District Attorney's Office.

5. How can I go about getting an extension of time to pay for my court fines?

You need to contact the Clerk of Courts Office at 262-268-7737 to ask for an extension to pay for court fines. Our office does not take in money to pay for fines. All fines must be paid to the Ozaukee County Clerk of Courts.

6. I have been charged with a crime. I would like an attorney to represent me, but I cannot afford one. What can I do?

There are two ways for you to retain an attorney to represent you in a criminal action. However, that is based on eligibility. If it is determined that you are not eligible, you will need to hire your own attorney, if so desired. You may contact the State Public Defender's Office at 262-284-1862. They will discuss the steps you need to take to determine if you are eligible for public defender representation. If you are not eligible for public defender representation, the public defender's office can advise you as to how you can obtain a court appointed attorney.

7. Are your records open to the public?

No, our files are not open to the public. If you are looking for information regarding a case, you may contact the Clerk of Courts in the Ozaukee County Justice Center at 262-284-8409. If you are a defendant and are not represented by an attorney, you may send a letter to the District Attorney’s Office at 1201 South Spring Street, Port Washington, WI 53074 for discovery (reports) after the initial appearance and a not guilty plea was entered. If you are a defendant represented by an attorney, your attorney will request the discovery from our department.The District Attorney's Office will provide, to the defendant or defense attorney, an electronic copy of discovery and any other electronic media in it's possession for an upfront cost of $5.00 for each CD and $10 for each DVD and an additional $5.00 for mailing, upon an upfront payment to the District Attorney's Office in the form of cash, money order, cashier's check, attorney trust account check or credit card.

8. Does your office handle child support issues?

No, our office does not handle child support matters. Any child support questions should be directed either to your attorney or the Child Support Office in the Justice Facility. That phone number is 262-284-8400. Our office only becomes involved in child support matters when a criminal child support case has been referred to us.

9. Who receives restitution if a person has been convicted and placed on probation?

If a defendant is found guilty and placed on probation with restitution owing, the State Department of Corrections (Probation and Parole) handles the restitution in most cases. They can be located at 501 Dekora Woods Boulevard, Saukville, WI 53080. Their phone and fax numbers are 262-268-5200 and 262-268-5224, respectively. If restitution is to be paid upfront prior to the disposition, the restitution should be made payable to the Ozaukee County District Attorney's Office for the exact amount in the form of a cashier's check, money order or cash.

10. Does your office handle civil matters?

No, our office does not handle civil matters. You will need to contact a private attorney for these matters. If you have questions, please contact the Ozaukee District Attorney's Office.

11. How do I file a small claims action?

If you would like to commence a small claims action against another party you can obtain and file the paperwork with the Clerk of Court's Office in the Justice Facility. If you have questions, please contact the Ozaukee District Attorney's Office.

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Emergency Management

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1. What should I do after a natural disaster strikes?

Although each disaster situation is unique, there are some general guidelines you should follow:

• Check your food and water supplies before using them. Foods that require refrigeration may be spoiled if electrical power has been off for an extended period of time. Also, do not eat food that has come into contact with flood waters.
• Do not drive unless absolutely necessary.
• Do not spread rumors about the disaster situation.
• Do not take lanterns, torches or lighted cigarettes into buildings that have been flooded or otherwise damaged since there may be leaking gas lines or flammable material present.
• Follow the advice and instructions of your local government authorities on ways to help yourself and your community recover from disaster.
• If any of your electrical appliances are wet, first turn off the main power switch in your house, then unplug the wet appliance. Allow the wet appliance to fully dry, and then plug in the appliance, and then turn on the main power switch. (never perform these steps if you are wet or in standing water.) If the fuses blow when the electrical power is restored, turn off the main power switch and contact your utility company.
• If you smell gas in your house, immediately exit the house and notify the gas company and the fire department from a neighbor's house. Do not re-enter the home until you are told it's safe.
• Stay away from disaster areas. Sightseeing will only interfere with first aid or rescue work.
• Stay away from fallen or damaged electrical wires, which may still be dangerous. (Consider all wires to be dangerous, including telephone wires.)
• Use extreme caution when entering or working in buildings that may have been damaged or weakened by a disaster, as they may collapse without warning. Also, there may be gas leaks or electrical short circuits in the building.

For questions, contact Emergency Management.

2. What do the various weather watches and warnings mean that are issued by the National Weather Service?

The National Weather Service (NWS) disseminates watches and warnings to help citizens, businesses, and visitors prepare for severe weather. The following are several weather statements released by the NWS:

• Blizzard Warning - This means the NWS expects considerable snowfall with temperatures below freezing, and winds of at least 35 miles per hour. Expect potentially life threatening wind chill, deep drifts, and blinding snow.
• Flash Flood or Flood Warning - This means flooding has been reported or is imminent. Take precautions now.
• Flash flood or Flood Watch - This means flooding is possible in the designated area. If you live in this area, remain on alert and monitor the weather.
• Freezing Rain / Drizzle - This means rain is likely to freeze as soon as it strikes the ground, putting a coating of ice or glaze on highways.
• Thunderstorm Warning - This means severe thunderstorms are occurring. The dangers that can accompany a severe thunderstorm include: flash floods, lightning, straight-line winds and large hail.
• Thunderstorm Watch - This means a storm of significant strength may develop producing large hail or damaging winds.
• Tornado Warning - This means a tornado has been either visually sighted or spotted on weather radar. If a tornado warning is issued for your area, take shelter immediately.
• Tornado Watch - This means that tornadoes are possible in the watch area. If you live in this area you should remain alert for approaching storms and monitor the weather situation.
• Urban and Small Stream Advisory - This means flooding of small streams, streets, and low-lying areas such as railroad underpasses and urban storm drains, is occurring. In flood situations, know where high ground is, abandon stalled cars, never attempt to outrun a flood in your vehicle, and do not drive through flooded areas.
• Winter Storm Warning- - This means severe winter conditions have begun or are about to begin in the warning area. A winter storm usually means snowfall of 6 inches or more in a 12 hour period, or 8 inches or more in a 24 hour period. Stay indoors!
• Winter Storm Watch - This means severe winter conditions such as heavy snow or ice are possible within the next day or two in the watch area. Start to prepare now.

For questions, contact Emergency Management.

3. What should I do if threatened by a tornado?

Windblown debris poses the greatest risk of injury or death from tornadoes. Stay away from windows and avoid the inside corners of a building. Do not open windows because this causes deadly debris to enter! You can be safe by following these tips:

• In a High Rise Building - Go to an interior room or hallway on the lowest floor possible. Do not use elevators.
• In a Mobile Home - Seek shelter in a sturdy building. If one is not available, crouch low in a dry ditch, ravine, or culvert and cover your head with your hands.
• In schools, nursing homes, shopping centers, and hospitals--Stay away from open spaces with wide, free-span roofs such as dining halls, gymnasiums, and auditoriums. Go to predesignated shelter areas.
• In Your Home - The safest location is in a basement. If you do not have a basement, seek shelter on the lowest floor in an interior small room or hallway (e.g., a closet or bathroom without windows).

For questions, contact Emergency Management.

4. What is a NOAA weather radio?

A NOAA weather radio is a dedicated radio enabling the listener to receive real time weather information provided by the National Weather Service. The information provided includes current weather conditions, local forecasts, travel and recreational forecasts, as well as climatology data. Weather messages are repeated every 4 to 6 minutes and are updated every 1 to 3 hours. (Note: updates occur more frequently in rapidly changing or hazardous weather conditions.)

During severe weather, live broadcasts are made to notify listeners of potential hail, flooding, tornadoes, blizzard conditions, and other weather warnings. NOAA Weather Radio broadcasts can usually be heard as far as 40 miles from a transmitter. The latest feature added to the NOAA Weather Radio allows a listener the option of hearing warnings for specific areas, typically a county-area. These tone-alert radios can be purchased at many electronic stores, however it is a good idea to "call around" to confirm which stores actually sell the NOAA radios.

If you are surrounded by tall buildings in a city or you are located in a mountain valley, a good quality antenna may be required for reliable reception. For questions, please contact Emergency Management.

5. How should I dispose of Household Hazardous Waste?

Please visit our resources page for a list of documents pertaining to common household hazardous waste. Veolia's Port Washington facility will also accept some household hazardous waste. For more information, please visit their website.

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Family Medical Leave Act

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1. Are All Employees Eligible for FMLA?

No, in order to be eligible for FMLA, employees must meet all of the following conditions:

Federal FMLA:

Worked for Ozaukee County at least 12 months.

Have worked at least 1,250 hours during the
twelve month prior to the start of FMLA.

Worked at a location which has at least 50
employees within the 75 miles of the employees worksite.

State FMLA:

An employee is eligible for State FMLA once they
have worked for Ozaukee County more than 52 consecutive weeks

Have worked at least 1,000 hours during that 52 week period.

 

2. How Do I Request an FMLA Leave?

Complete and FMLA request and forward it to the Human Resources Benefits Manager.

3. What is FMLA?

The Federal and Family Leave Act (FMLA) is a law requirement employers to cover employees with job-protection and leave for qualified family and medical reasons.

Eligible employees may take up to 12 work weeks of leave in a rolling 12 month period.

 

4. Do I Need To Provide A Fitness-For-Duty Certification Before I Can Return to Work?

Yes, if you have taken medical leave of more than 3 consecutive days as a result of your own serious health condition, then you must provide a fitness for duty certificate before returning to work.

5. How Do I Request and FMLA Leave?

Complete an FMLA request and forward it to the Human Resources Benefits Manager.

6. How Much Time Can I Take?

Ozaukee County uses a rolling 12 month period, not calendar year.

The employee can take 10 weeks of leave under the Wisconsin FMLA and 12 weeks under the federal FMLA, which are run concurrently.

Federal FMLA is a total of 12 weeks for any condition that meets the FMLA criteria.

State FMLA time must be used as follows:

Six weeks for the birth or adoption of a child

Two weeks to care for a covered family member or
domestic partner who has a serious health condition; and

Two weeks for the employees own serious health condition.

NOTE:  The employee's accrued hours, Sick, vacation, floating holiday will be used first for FMLA leave, before granting unpaid time off. 

 

7. How Will My Benefits Be Affected During My FMLA Leave?

All heath, dental, vision, benefits continue during FMLA leave under the same conditions as if you continued to work.  If you normally have a payroll deduction for voluntary benefits, these payments will be deducted from your paychecks while on leave.  If not, you will be responsible for paying your portion of the premium.

8. If I Am Approved For An Intermittent FMLA, What Is Expected Of Me?

When the leave is foreseeable, medical or family care should be scheduled in advanced and planned so as not to unduly disrupt the employer's operations.

9. If I Am Out On Time Loss For A Workers Compensation Claim, How Does That Work With FMLA?

Leave for a workers compensation injury or illness runs concurrently with FMLA, if the reason is due to the qualifying FMLA serious health condition.

10. What is Considered a Serious Health Condition Under FMLA?

Under FMLA, a serious medical condition must fall into one
of the following categories:

Inpatient Care

Incapacity for more than three days with
continuing treatment by a health care provider.

Incapacity relating to pregnancy or prenatal
care.

Chronic serious health conditions.

Permanent or long term conditions

Conditions that do NOT qualify for FMLA include:

Cold and flu

Earaches

Upset stomachs and minor ulcers

Headaches (other than migraines)

Cosmetic treatments.

11. What Types of Leaves Are Covered Under FMLA?

In order to qualify for FMLA, the employee must take the leave for one of the reason's listed below:

Chronic Serious health condition(s) for the employee and/or family member.

The birth of a child or placement of a child for adoption or foster care.

To bond with a child (leave must be taken within one year of the child's birth or placement).

To care for the employee's spouse, child, or parent who has a qualifying serious health condition.

For the employee's own qualifying serious health condition that makes the employee unable to perform the employee's job.

For qualifying emergencies related to the foreign deployment of a military member who is the employee's spouse, child or parent.  

12. Who Should I Inform About The Changes During My Leave and My Plan To Return To Work?

You should periodically report to your supervisor so he or she can make arrangements to cover your work during your leave.

13. Who Will Complete My Timesheet While I Am On Leave?

If the employee is able to complete their time sheet while on FMLA leave, they should complete it.  IF not, they should have their supervisor complete their time sheet.

14. Will I Accrue Vacation and Sick Time While I Am On Sick Leave?

Yes, as long as you have paid time, you will continue to accrue your vacation and sick benefits.

15. What Is Intermittent Leave?

FMLA leave may be taken in non-continuous increments to care for a family member with a serious health condition or for the employee's own serious health condition when medically necessary for treatment, recovery from treatment, or recovery from a serious health condition.

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Flexible Spending Account

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1. What is the Program Plan Year?

January 1, 2021 through December 31, 2021.

2. What are the Maximum Contributions?

Health Care :  $2,800.  New Federal guidance permits employees to carry over unused amounts of up to $500 for expenses in the next year and still contribute up to $2750 annually.  If you have funds remaining in your medical flexible spending account in 2020, those funds will automatically carryover, up to $500 into 2021.

Dependent Care:  The maximum amount is $5,000. 

3. What is a Medical Flexible Spending Account?

The Medical Reimbursement account allows you to pay for out-of-pocket expenses such as medical deductibles, glasses, office visits, prescription drug co-pays, dental work, some over the counter drugs and other qualifying items. 

4. What is the Dependent Care Flexible Spending Account?

The Dependent Care Reimbursement Account allows you to set aside money on a pre-tax basis to pay for qualified depended day care expenses.  You may be able to claim dependent care expenses for children under the age of 13, certain preschool tuition and certain adult day care expenses.

5. Can I elect both a Medical and Dependent FSA Account in the same year?

Yes, you can elect to participate in both accounts in the same year.

6. How do I enroll?

Complete the Wage Works Flexible Spending Account enrollment form during the open enrollment period and return it to Human Resources.

7. Can I change my election during the year?

No, once you have submitted your 2021 annual election  you cannot make any changes to it.

8. Who Administers our Flexible Spending Account?

Wage Works is our Flexible Spending Account Administrator.

9. How can I be reimbursed for my expenses?

You must complete a reimbursement form and sent it along with your receipt to Wage Works.

Please note:  It is extremely important that you retain all of your receipts for reimbursement for documentation.

10. How do Health Care Cards Work?

Wage Works Health Cards are good for three years.  If you were previously enrolled in Wage Works, save your card, because the same card may be used in 2021.  Wage Works Health Care cards that are expiring will automatically be reissued to participants that re-enroll. The new Cards will have the same Card number as the old Card.  When the new Card is received, the old Card should be destroyed.  For new enrollees, you will be issued a Health Care Wage Works Card which will be valid for three years.  

For new enrollees in the Flexible Spending benefit, you will be issued a Health Care Wage Works card which will be valid for 3 years.

If you have any questions, feel free to call Wage Works Customer Service Number at 1 (877) 924-3967.  When you call, you may be asked for your pin number, which is the last four digits of your Social Security number.

11. What are the New Card Suspension Rules?

The card suspension rules implemented in the 2012 plan year continue, all Health Care Cards purchases must be verified within 90 days of the transaction date.  Wage Works will notify the employee if the transaction cannot be automatically verified and provide instructions on how to submit proper documentation.  If the employee does not take action and the transaction remains unverified for 90 days, the Card will be suspended and the unverified amount will be deducted from all future reimbursement claims.

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Foster Care

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1. What are the basic requirements to be a foster parent?

You must be 21 years of age or older and a responsible, mature individual to become a licensed foster parent. You will be asked to provide truthful information regarding alcohol and drug abuse and law violations that may hinder your ability to provide a stable, nurturing environment. Giving false information or withholding information can be grounds for denial of a license. If you have any questions, please contact Human Services.

2. What is the process to become a licensed foster parent?

You, your family, and a social worker will meet several times to discuss foster parenting and your background. Criminal background checks and finger printing are required. A physical exam is required of all household members. If you have questions, please contact Human Services.

3. Who pays for the care of the children in foster care?

Foster parents receive payment from the placement agency for the room, board and other living expenses. There are also supplemental payments for the care of children with special needs. If you have any questions, please contact Human Services.

4. How are the child's medical needs paid for?

Foster children are covered by Title XIX (medical assistance) or the insurance of their parents. If you have any other questions, please contact Human Services.

5. How long do children stay in foster care?

This can vary from a few days to many years, however the average length of stay is 9 months. If you have any questions, please contact Human Services.

6. Must a foster parent accept any child the agency offers?

You have a choice in your selection. Available information about a child is shared with you before placement so that you and the child's social worker can decide together whether the child should be placed in your home. On occasional emergency situations, very little may be known about the child. If you have any questions, please contact Human Services.

7. Can foster parents adopt a foster child?

Most foster children are not available for adoption. If a child does become adoptable, the foster family may apply. However, the expectation is that foster parents will work towards family reunification. If you have any questions, contact Human Services.

8. What sleeping arrangements should I have for a child?

Children over one year old may not share a bedroom with an adult. Children over 6 years old may not share a bedroom with a child of the opposite sex and each foster child must have his or her own bed. Questions can be directed to Human Services.

9. Can I have a job and care for a foster child?

A foster parent may work outside of the home if appropriate arrangements can be made for child care during the absence of the foster parent(s). Child care is paid for by the state through the W-2 program. Child care must be provided by a licensed or certified care provider. If you have any questions, please contact Human Services.

10. Will I be involved with the child's natural parents?

You will be involved in the child's natural parents. Usually children will have visits with their parents. Your worker will help schedule the visits and make travel arrangements. The expectation of foster parents is that they will work towards family reunification. If you have any questions, please contact Human Services.

11. Can I take a foster child on vacation?

You are able to take a foster child on vacation. lf you are planning on taking a child out of state, prior approval is needed from the legal parents or the supervising agency. If you have questions, please contact Human Services.

12. What kind of support services are available?

An agency worker will help you understand your foster child and find community resources to deal with any problems that arise. Training will be provided. A 24 hour answering service is provided for emergencies. If you have any questions, please contact Human Services.

13. Will we receive training to assist us in dealing with the challenges of being a foster parent?

Yes, foster parenting is a difficult job. As a result, a training program has been developed to assist foster parents in caring for someone else's child. Each foster parent is required to take 6 hours of placement training prior to the placement of a foster child. Also, each foster parent is required to take 30 hours of Foundation Training within the first year of licensing. In addition, each foster parent is required to take 10 hours of ongoing training per year.

If you have questions, please contact Human Services.

14. Who do I contact for more information?

For more information, please contact:

Pam Dooley
Foster Care Coordinator
Ozaukee County Department of Human Services
121 W. Main St.
Port Washington, WI 53074
262-284-8205
262-238-8205 (metro)

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Juvenile Justice

Show All Answers

1. What is delinquency supervision?

Delinquency supervision is managed by social workers through the Ozaukee County Department of Human Services - Juvenile Court Services Unit. It involves the protection of citizens from crime, holding youth accountable for their behavior and provision of treatment / services to build competencies. Social Workers oversee the behavior of juveniles in their home, school and community environments (supervision is similar to adult probation.) If you have any questions, please contact Human Services.

2. Why do I have to come to Human Services for being alleged delinquent?

Chapter 938 of the Wisconsin Statutes specifies county human services departments are required to provide Intake and Disposition services to youth and families involved in the juvenile delinquency system. If you have any questions, please contact Human Services.

3. What is on-call intake?

Ozaukee County Department of Human Services - Juvenile Court Services Unit provides intake services 24 hours a day, 7 days a week, for the purpose of screening juveniles taken into custody and not released. Intake workers determine whether a juvenile should be held in juvenile detention (secure or non-secure). Law enforcement does not have direct authority in the placement of juvenile's in detention as they have with adults in jail determination. Juvenile detention must be authorized by and intake worker.

If you have any questions, please contact Human Services.

4. Why can a 17 year old be charged in adult court on a criminal offence, but be kept in juvenile court for missing school?

In Wisconsin, youths age 17 are considered adults for criminal offenses. They are charged as adults and criminal proceedings are in adult court. Truancy is not a criminal offense and would fall under the jurisdiction of Juvenile in Need of Protection or Services (JIPS). All court proceedings are in juvenile court. Attendance in school is mandatory until the age of 18 by state law.

If you have any questions, please contact Human Services.

5. How does adjudication as a juvenile affect a juvenile's record / future?

As a juvenile, a youth's criminal record is considered confidential. In applying for employment it is not required that a juvenile indicate on a job application that they have been adjudicated (convicted) for a felony or any other offense. A juvenile should be aware that their juvenile record can be used for court matters when the juvenile becomes an adult and there are certain circumstances in which the juvenile's criminal record may be attainable by the United States government / military. The United States military typically requires signed releases of information to inquire about juvenile delinquency records. If you have any questions, please contact Human Services.

6. What happens if a juvenile and his / her parents decline to be involved in an Intake Inquiry Interview?

Should a youth decline involvement in an Intake Inquiry Interview, the juvenile referral (police report) will be submitted to the District Attorney's office for review without an intake assessment. The District Attorney's office will make a determination of possible prosecution in juvenile court. If you have any questions, please contact Human Services.

7. How can parents be held responsible / liable for damages?

Per state law, parent(s) may be liable for damages to property or loss of property, as well as personal injury to a victim due to the actions of their son or daughter. The amount of recovery from parent(s) depends upon which statute applies to the delinquent act. If you have questions, please contact Human Services.

8. How do juveniles get placed outside of their home?

The placement of juveniles outside of their home requires a circuit court order. Ozaukee County Department of Human Services only recommends placement outside of the parental home when the welfare of the juvenile and/or the community warrants it. Juveniles are not placed in alternate care without substantial attempts at retaining a child in their parental home through the use of available services, resources, and treatment. Ozaukee County Department of Human Services promotes a community based approach to juvenile delinquency.

If you have any questions, please contact Human Services.

9. Can a juvenile be placed into a boot camp?

Currently, there are no boot camps in the State of Wisconsin that Ozaukee County Department of Human Services can force a youth into unless the youth is adjudicated delinquent and needs a juvenile corrections placement. Currently there is a short form of a boot camp at Lincoln Hills Boys School in Irma, WI. Lincoln Hills Boys School is a juvenile corrections facility. On a voluntary basis, youth can enter the Challenge Academy in Fort McCoy, WI.

If you have any questions, please contact Human Services.

10. Can a juvenile be emancipated in Wisconsin?

In the State of Wisconsin, emancipation is not available at any age. If you have questions, please contact Human Services.

11. How do victims get restitution?

Victims should receive notice of juvenile hearings and they have the right to make a statement to the court regarding their circumstances. Victims receive a Victim Impact Statement form in the mail. Through the use of the form, victims indicate how this situation has affected them, and they can indicate a restitution amount for any personal injury, property damage or loss. Through juvenile supervision, whether informal or formal, juveniles will be required to pay restitution to the victim(s).

Parents may also be required to pay restitution for the actions of their child. Juveniles have the length of their juvenile supervision to pay the requested restitution. Victims do have the right to pursue the restitution in Civil Court. Juveniles are required to pay restitution to the Ozaukee County Department of Human Services. The collected restitution is sent to the victim.

If you have questions, please contact Human Services.

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Kinship Care

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1. Is there any financial assistance available if I am caring for my relative's child?

The State of Wisconsin provides a grant in the amount of $215 per month per child for relatives meeting the eligibility requirements. For more questions, please contact Human Services.

2. What are the eligibility requirements for kinship care?

Among the requirements are the following:

• A home visit must be conducted to ensure that the home environment is appropriate and safe for the child(ren). If these criteria are met, the relative will be approved to receive the Kinship Care grant.
• The relative and any other adults residing in the home must agree to have a local and state criminal background check completed in addition to a check into any current or past involvement with Child Protective Services. Extensive contacts with law enforcement or Child Protective Services by any adult in the home may cause the applicant to be denied Kinship Care funding.
• The relative must demonstrate an ability to meet the needs of the child(ren) and be able to provide a safe, stable living environment.
• The social worker must be able to show that the child(ren) would be at risk of abuse and/or neglect if they continued to reside in the parental home or the child(ren) has been abused and/or neglected by the natural parents.

For more information, please contact Human Services.

3. Are there any times that a financial supplement would not be available?

Due to limited funding, there is typically a waiting list for the program. Applicants are placed on the waiting list in the order their application was received. Once funding is available, the social worker will contact the relative to determine if they meet the eligibility requirements listed above. There is on exception in that children placed in a relatives home under a Juvenile Court Order are not subject to the waiting list. For more information, please contact Human Services.

4. How often will I have contact with a social worker if I am receiving the Kinship Care grant?

Kinship Care cases are reviewed one time per year to ensure that the relative continues to meet eligibility requirements. If there are concerns about the stability of the living arrangement the social worker may have more frequent contact. Children who are placed with relatives under a Juvenile Court Order will also have a social worker form Child Protective Services who will monitor the placement on a consistent basis. Social workers will be expected to visit with the child both in and out of the home on a monthly basis.

For more information, please contact Human Services.

5. Who should I contact for more information?

Any relatives wanting to apply for the Kinship Care grant should contact Pam Schmitz at 262-284-8200 or 262-238-8200 and ask to have an application mailed to them.

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Land & Water Management

Show All Answers

1. Are there any funds or grants available to help pay for replacing my failed system?

There is a Private Sewage System Replacement or Rehabilitation Grant Program, the Wisconsin Fund, that may help pay for a portion of the costs. To be eligible for the program the following conditions must be met:

• The house or small commercial establishment served and the system being replaced must have been in place and in use by July 1, 1978.
• The county must have issued a violation correction order compelling the replacement of the system.
• The house must be owner occupied (it cannot be a rental property). A small commercial establishment must be operated by the owner.
• For a residence the maximum household income cannot exceed $45,000. The gross revenue for a small commercial establishment cannot exceed $362,500 and the daily wastewater flow must be less than 5,000 gallons per day.

The maximum grant available varies with the size and type of system being installed to meet the minimum code requirements.

2. How do I get a sanitary permit to install a septic system for a new residence?

• The first step is to have a soil / site evaluation conducted by a certified soil tester (soil / site evaluator). This was formerly referred to as a "perk test", but is now known as a "detailed soil morphological evaluation." This test involves digging at least 3 soil pits in a triangular shape so that the soil inside the triangle should be very similar to the soil observed in the test pits. The soil test identifies a suitable area to install a private onsite waste disposal system and determines the amount (inches) of suitable soil underneath the system.
• The second step is to have a plumber, engineer, or system designer design a private onsite wastewater treatment system (POWTS), formerly called a septic system, based on the findings of the soil test and the proposed use of the property. The use of the property is important because a residence will not have the same size system requirements as a commercial use and a 4 bedroom residence will not have the same size system requirements as a 2 bedroom residence. At this point you should also discuss the system sizing so the system can accommodate anticipated future additions to the residence.
• State Plan Approval is required before the county can issue any sanitary permit for a mound, at-grade, in-ground pressure, or holding tank system. The plumber, engineer, or system designer takes care of this step for the property owner. The length of time to receive State Plan Approval varies by season and the workload of the state. It can range from several days to several weeks. If the system was designed by an engineer or system designer you will need to decide on a plumber to install the system. A system designed by a plumber is required to be installed by that plumber.
• After the plans are approved by the state, the installing plumber will apply for the sanitary permit at the county level. Typically the county review and action on a sanitary permit application will take less than 1 week.
• The town, village, city, or county can now issue the building / zoning / land use permit authorizing construction of the proposed new structure.

3. Is a septic evaluation required to sell my property?

There is no state law or county ordinance requiring any private onsite wastewater treatment system (POWTS) to be evaluated before the sale of any property. However, it is often a requirement of the lending institution that will hold the mortgage for the buyer. The lending institution often resells the mortgage on the secondary market and a passing evaluation is usually required for a lending institution outside of the area to be interested in the mortgage.

In addition, often the new buyer will make an evaluation a condition of the purchase even if there is no lending institution. An evaluation provides some assurances that the system will not fail immediately after purchase. Replacing a failing POWTS is expensive.

Currently, there is no state law or county ordinance establishing the procedures to evaluate a system for the sale of property or establishing credentials for those qualified / able to evaluate systems in this situation.

4. Is maintenance required on my septic system?

Yes, all systems have a maintenance requirement. At least once every 3 years the septic tank and pump chamber, if applicable, must be pumped by a licensed pumping service and a report filed with the Environmental Health Department. Private onsite wastewater treatment system (POWTS) installed after July 1, 2000, have an Operation and Maintenance Manual, which dictates the type and frequency of maintenance to be performed upon the system. Failing to properly maintain the system can lead to premature system failure.

The department sends out a notice with a report form to everyone with a system meeting the specified requirements. If the owner does not file the report, as required, we are compelled to take action for compliance. This can include legal action and fines if the report is not filed.

5. What can I do to keep my septic system (mound, conventional, in-ground pressure or at-grade) working?

Browse through "To Avoid Problems" for a list of the top 10 things you can do to keep your system operating at the highest level possible.

6. What can I plant or place over my septic system?

Plant only grasses and shallow rooted vegetation. Roots from trees and bushes can clog or damage the absorption field. Do not dig into, build over, or cover the drainfield with a hard surface such as asphalt or concrete.

Grass will remove excess moisture and will allow more oxygen into the soil and into the system. Oxygen in the soil helps reduce the growth of anaerobic (without oxygen) bacteria that create a slime growth that can plug the soil pores and lead to a failing system. For mounds and at-grade systems the Small Scale Waste Management Project has a brochure, available from this department, titled "Locating and Landscaping the Mound System of On-Site Waste Disposal" that may be of assistance.

7. What do I need to do if I have a failing system that must be replaced?

• The first step is to have a soil test conducted by a certified soil tester (soil / site evaluator). This was formerly referred to as a "perk test", but is now known as a "detailed soil morphological evaluation." This test involves digging at least 3 soil pits in a triangular shape so that the soil inside the triangle should be very similar to the soil observed in the test pits. The soil test identifies a suitable area to install a private onsite waste disposal system and determines the amount (inches) of suitable soil underneath the system.
• The second step is to have a plumber, engineer or system designer design a private onsite wastewater treatment system (POWTS), formerly called a septic system, based on the findings of the soil test and the proposed use of the property. The use of the property is important because a residence will not have the same size system requirements as a commercial use and a 4 bedroom residence will not have the same size system requirements as a 2 bedroom residence. At this point you should also discuss the system sizing so the system can accommodate anticipated future additions to the residence.
• State Plan Approval is required before the county can issue any sanitary permit for a mound, at-grade, in-ground pressure, or holding tank system. The plumber, engineer, or system designer takes care of this step for the property owner. The length of time to receive State Plan Approval varies by season and the workload of the state. It can range from several days to several weeks. If the system was designed by an engineer or system designer you will need to decide on a plumber to install the system. A system designed by a plumber is required to be installed by that plumber.
• After the plans are approved by the state, the installing plumber will apply for the sanitary permit at the county level. Typically the county review and action on a sanitary permit application will take less than 1 week.

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Land Records - Laredo Program (Professional Use)

Show All Answers

1. What records can I access?

In Ozaukee County, grantor / grantee index is complete from December 11, 1972 starting with document #252909 being volume 313 page 404. Images are currently available from September 5, 1984 to present.

2. What equipment do I need?

Review the minimum system requirements to do research through Laredo.

3. How much does it cost?

Review the fee schedule for available plans. If you acquire an unlimited plan, the second license would be available at 1/2 the original rate.

4. Are there disclaimers I should read?

Yes, please review the disclaimers page in the Register of Deeds Department.

5. How do I set up my search?

As with any system, you will need to determine the best strategy for finding your information. For more suggestions on how to search using Laredo, review some of our search tips.

6. Do I need to sign an agreement?

Yes. To get a copy of the Laredo agreement that you will need to print and fill out, click on one of the following:

• Online Access Agreement
• Online Access Plan (Appendix A)

7. How can I access Laredo?

After we receive your completed agreement, we will assign you a user name and password that you can use to access Laredo. You will then have to go through these steps:

1. Using your browser, go to the following address: http://www.fidlar.com.
   
2. There is several areas on this screen that gives you the link "Laredo." Click that link.
   
3. You will need to select "Wisconsin" and then "Ozaukee" under the choose the state on county search tool.
   
4. It will give you the option to either open or save the program that you want to install on your computer.
   
5. Upon completion of this, an "icon" will appear on your desktop. By double-clicking that icon, you can open the "Idoc" program and this will be the means in which you will be accessing the Ozaukee County's records.
   
6. You will then have to provide the user name and password to get into the "Idoc" program to do your searches.

8. Whom do I contact for more information about Laredo?

Send an email to the Ozaukee County Register of Deeds.

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Land Records - Tapestry Program (Occasional Use)

Show All Answers

1. What records can I access?

Grantor / grantee index is complete from December 11, 1972, starting with document #252909 being volume 313, page 404. Images are currently available from September 5, 1984 to present.

2. What equipment do I need?

You need Win98 or better, and Internet Explorer version 5.0 or better. A fast processor, modem and large, high-resolution screen are recommended. You also need Adobe Acrobat Reader to bring up document images. Be sure to use the Adobe toolbar, not the Internet Explorer toolbar, to print images. If you don't have Adobe Acrobat Reader, you may download online.

3. What are the fees for a party name search?

You pay $5.95 for a "quick search" by party name, which gives you a list of the documents that person was a party to. Each search can give you up to 200 listings. You can look at the detailed information about each document free of charge. If you want to view an image, the cost is $0.50 per page (which includes the cost of printing).

4. What are the fees for other types of searches?

If you want to set up an account for $100 and do "advanced" searches by legal description, and/or document type and date range, each search will cost $6.79. Images are available with advanced searches just as with quick searches (see above). Each search can give you up to 200 listings. Accounts may be set up with your major credit card.

5. Are there disclaimers I should read?

Yes. Please review the disclaimers page, which includes "wall dates."

6. How do I set up my search?

As with any system, you will need to determine the best strategy for finding your information. For more suggestions on how to search using Tapestry, review our search tips. For information on documents types, learn more about search groups.

7. How can I access Tapestry?

You can access Tapestry online.

8. Whom do I contact for help with Tapestry?

Send an email to Support at Fidlar Software.

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Lasata General Information

Show All Answers

1. What is skilled care?

Skilled care is defined as care that requires the services of a trained nurse. This might include injections, tube feedings, IV therapy or rehabilitation. Skilled care provides 24-hour medical care and rehabilitation, to make the transition from the hospital to home easier. Whether you are recovering from an illness or surgery, or need long- term care, skilled care centers offer privacy and peace of mind.

2. What is assisted living?

Assisted living is for those who require more help with the activities of daily living, but do not need nursing care. Friendly, trained staff members are available 24 hours a day to help with meals, dressing, personal hygiene and medications.

3. What is independent living?

Independent living has been designed to support full, comfortable lifestyles for those who are active and able to take care of themselves. It provides you with those necessary services that free you from heavy housekeeping, yard work and maintenance chores.

4. What is long term care?

Long term care is any type of care that a person needs whether at home or in a facility such as a nursing home or an assisted living community…

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Lasata Human Resources

Show All Answers

1. What benefits does Lasata offer for its employee associates?

Lasata Senior Living employees are eligible to receive health and dental benefits, a company-paid life insurance benefit, a variety of voluntary insurance benefits, employee assistance program, paid time off and premium holiday pay.

2. How long will my employment application stay on file?

We keep your application active for six months. After six months, you are encouraged to complete an updated application.

3. When should I expect to hear from the Human Resources Department about my application or resume?

Recruiters make every attempt to contact qualified applicants within two weeks of the application date. Lasata receives a large number of applications and qualified candidates will be contacted.

4. When is my employment application reviewed?

Your application will be forwarded to the appropriate recruiter and reviewed within 2 business days.

5. How do I apply for a staff position with Lasata Senior Living Campus?

Click on the employment tab and complete an on-line application, stop in at Lasata in person and complete an application, or fax your resume to 262-377-4202.

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Lasata Medicaid (T-19)

Show All Answers

1. What does supplemental or long-term care insurance cover?

Insurance coverage is available to cover certain costs of nursing facility care. Some plans will supplement Medicare or Medicaid coverage and cover expenses beyond what these plans cover. Others pay for a portion of the daily expense for a set amount of days in a nursing facility.

If you or your family member has such insurance coverage, bring a copy of the policy to the attention of the nursing facility. You can then work with the administrative staff and discuss how they want to file claims to receive the best benefits.

2. What if I am a Veteran?

The Department of Veteran’s Affairs (VA) provides care in its own facilities to veterans in need of skilled or intermediate nursing care. The VA also provides both skilled and intermediate care to veterans through contracts with community nursing homes.

3. How do you apply for Medicaid?

Contact your local Department of Welfare or the Department of Health for an application. Because Medicaid is based on financial need, you will need to provide extensive information on your income, assets, and savings.

4. Who is eligible for Medicaid?

-You must meet a state-determined poverty level and certain health criteria.

-Medicaid is also the primary payer of services for persons with Mental Retardation and Developmental Disabilities.

5. What does it cover?

-For qualifying individuals, Medicaid pays for nursing facility services in a certified skilled or non-skilled facility.

-In many states, Medicaid will pay for assisted living services, although coverage is limited.

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Lasata Medicare (T-18)

Show All Answers

1. How do you apply for Medicare?

You can apply for Medicare Part A and B at your local Social Security office. The office can tell you whether you are automatically covered for Part A because of credits earned during past employment.

2. What services are not included under Medicare Part B?

-Routine foot care
-Eye or hearing exams for prescribing or fitting eyeglasses or hearing aids
-Immunizations other than for the flu or pneumonia

3. What services are not covered by Medicare within a skilled nursing facility?

-Personal convenience items
-Private duty nurses
-Extra charges for a private room, e.g., TV, phone, laundry, etc

4. What services does Medicare cover within a skilled nursing facility?

-A semi-private room
-Meals, including special diets
-Regular nursing services
-Rehabilitation services
-Drugs furnished by the facility
-Medical supplies

5. What are the eligibility requirements for Medicare coverage in a nursing facility?

-The nursing facility must be a skilled nursing facility that provides 24-hour nursing care to patients for recovery, rehabilitation and/or long-term care.
-The individual must require skilled nursing care or rehabilitation services (as defined by the federal government) on a daily basis.
-The patient must have spent three consecutive days in a hospital and the admission to the SNF must occur within 30 days of discharge from the hospital.
-A physician must certify that the services required by the patient in a skilled nursing facility are needed for the same or related illness for which the person was hospitalized.

6. What is Medicare and what does it cover?

Medicare is a federal health insurance program (administered by the Centers for Medicare and Medicaid Services (CMS)) for people age 65 and over and certain disabled people under 65.
Medicare is divided into two parts:

Hospital Insurance - Part A:
-Part A covers care provided by a skilled nursing facility to help a beneficiary recover from an acute illness or injury. Medicare provides full coverage for the first 20 days of care in an skilled nursing facility and a portion of the costs for skilled nursing facility care for days 21-100. During this period, the patient pays a daily coinsurance rate.
-Any Medicare A stay requires a 3-day hospital stay within 30 days of admission to a skilled nursing facility

Medical Insurance – Part B:
-Part B is a supplemental program for which you must pay an annual premium and a deductible for all covered services, including physician services.
-Essentially, Part B coverage relates to ancillary services such as physician services, lab work, x-rays, and therapy.
In some cases, Part B may cover short-term services – such as physical or other therapies – within an assisted living facility.
-After meeting the deductible, Part B pays 80 percent of the reasonable charges for covered services only.
-Part B may pay for covered services you receive from your doctor while in a skilled nursing facility from the time of admission.

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Marriage

Show All Answers

1. What is needed to get a marriage license?

(Any documents not in English must be translated and notarized)

* Both applicants must present proof of identification. This is a valid (not expired) driver’s license or State photo ID.

 * Both applicants must provide proof of 30-day residency, with at least one (1) residing in Ozaukee County. If a current address is not shown on the valid driver’s license, a utility bill or government mail addressed to that person, with a date at least 30 days old, must be presented. Both applicants must provide proof of residence and one (1) applicant must prove residency in Ozaukee County for more than 30 days.

*Both applicants must provide Social Security numbers.

*Certified Birth Certificates:  All applicants must present a state certified birth certificate. If you were born in Wisconsin, you can obtain a state certified birth certificate from any Register of Deeds in the State.  Please do not bring in any of the following: hospital certificate (usually with footprints), baptismal certificate, notification of birth registration, or a photocopy of a birth certificate, as these are not acceptable.

*Divorce Papers or Death Certificates-see clarification below.

*Date of Ceremony- wedding date must be set before applying for license.

*Officiant-You will need to know the name, address, telephone number and email of the person performing your wedding ceremony.

2. How much is the fee for a marriage license?

The fee for a marriage license is $100, payable at time of application. CASH ONLY. 

3. When should I apply for a marriage license?

Application should be made at least 7 days before the wedding (due to the 5 day waiting period) but not more than 35 days before the wedding. 

4. How long is the marriage license valid?

A marriage license is valid for 30 days. Counting starts the day after issuance and ends on day 30. 

5. We are out of state residents: can I apply in Ozaukee County for a license?

Out of state residents can apply in Ozaukee County only if they are getting married in Ozaukee County. 

6. Can there be exceptions to the waiting period requirement?

Please contact our office to discuss your situation regarding waiting period exceptions.

7. Do both parties have to be present at the Ozaukee County Clerk’s Office to apply for a license?

Yes, both applicants must apply together.

8. Are we required to have a blood test?

No, Wisconsin does not require blood tests in order to get married. 

9. How long does it take to get the license?

The approximate time is 15-20 minutes if you have all the correct paperwork that is required.

10. Do we need an appointment?

Yes, applications taken by appointment only,  Monday through Friday. 

11. Can we get an application ahead of time?

It is not possible to receive the application ahead of time. The information is entered directly into computer at time of application. 

12. How do I get information on being married by a judge?

You can get information by contacting the Clerk of Courts Office at 262-284-8409 or 262-238-8409.

13. Do one or both of the marriage license applicants have to be American citizens?

It is not required for one or both of the applicants to be American citizens. One of the applicants must be a resident of Ozaukee County, or be out-of–state residents getting married in Ozaukee County.

14. My spouse and I would like to renew our marriage vows: Do we need to get a license for this?

A license is not needed because a license cannot be granted to persons who are still legally married. If a couple wishes to reaffirm their vows, they may do so, but a license cannot be issued for that purpose. 

15. Can I get married by a judge and then later married in a church?

You can get married by a judge and then later marry in a church. You will need the license for the Judge and that day will be your wedding date. Getting married in a church would be like renewing your vows. 

16. Do I need to have my divorce papers or spouse’s death certificate in order to apply for a marriage license?

Yes. If either of the applicants has been married before, they must bring a file stamped copy of the divorce judgment, annulment papers, or certified death certificate from their last marriage. The divorce must be final for at least 6 months. 

17. Can I legally marry my cousin?

Persons closer in relationship than second cousins may not marry. First cousins may marry if the female has attained the age of 55 years or where either party at the time of application for marriage license, submits an affidavit signed by a physician stating that either party is permanently sterile. 

18. Can I get a refund on the license if it is not used?

Once the license is created (which is the day of application) there is no refund. 

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Marriage 2

Show All Answers

1. Where to Apply?

Wisconsin residents must apply in the county in which one or both have resided for at least 30 days prior to application. If both parties are residents of another state, application is made in the county where the ceremony will take place.

If you are an Ozaukee County resident or you are an out-of-state resident getting married in Ozaukee County, you will apply at:

Ozaukee County Administration Building (Downtown)
County Clerk’s Office, Room 128
121 W. Main Street
Port Washington, WI  53074
(262)284-8110 or (262)238-8110

2. When to Apply?

There is a statutory five-day waiting period, exclusive of the day of application, and the license will be issued on the 6th day. As a general rule, applicants should apply no less than 7 days before and no more than 35 days before the ceremony. The County Clerk’s Office suggests application for a marriage license be made two-three weeks prior to the ceremony. In some instances, a waiver of the waiting period may be granted at the discretion of the County Clerk, due to unusual circumstances. The cost of the waiver is $25.00 and must be approved by the County Clerk before applying for your marriage license. Waivers will not be granted to anyone under the age of 18.

3. What is Required to Apply?

• Both parties must be present at time of application. 
• Both parties must present proof of identification. This is a valid (not expired) drivers license or state photo ID.
• Both parties must provide proof of 30 day residency, with at least one residing in Ozaukee County. If a current address is not shown on the valid driver’s license, a utility bill or government mail addressed to that person, with a date at least 30 days old, must be presented.
• Applicants, regardless of age, must present a state certified birth certificate, which has a raised seal and lists the full first and last names of the applicant’s parent(s). If you were born in Wisconsin, you can obtain a state certified birth certificate from any Register of Deeds in the State. Please DO NOT bring any of the following: hospital certificate (usually with footprints), baptismal certificate, notification of birth registration, or a photocopy of a birth certificate, as these items are not acceptable.
• Both applicants must provide Social Security numbers. 
• If either party has been previously married, a signed copy of judgment of divorce with the court file stamp, a certified copy of a divorce certificate (available if divorced in Wisconsin after January of 2016), state annulment paper, or a certified death certificate from the last marriage must be presented. In the case where an applicant has been married more than once, only documentation from the last, most recent marriage is required.
• Date and location of ceremony (Name of Wisconsin County as well as the township, village or city where the ceremony will take place).
• Name, address, phone number and email of person performing the ceremony.
• All required documents must be in English. Original documents in a foreign language must be presented along with a notarized translation into English.

4. What is the License Fee?

A fee of $100.00 to be paid at the time of application. Sorry, no refunds.

CASH ONLY.

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Medicare Part D

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1. What is Medicare Part D?

Medicare Part D is a federal program that provides prescription drug coverage for Medicare participants. The program began January 1, 2006.

2. Who is eligible for Part D benefits?

If you receive healthcare coverage under Medicare Part A or B, then you are eligible for Medicare Part D, regardless of whether you receive Medicare as a senior or as a disabled individual.

3. Who will provide my prescription drug coverage?

Medicare Part D prescription drug coverage will be made available through private drug plans that are approved by the federal government. Most of the plans will be offered by private insurance companies or health maintenance organizations (HMOs).

Comparative plan information including covered medications, costs, and coverage areas is available on the Medicare website. You will be able to contact a plan provider directly to learn detailed information about their Part D plans.

For directions on using the Medicare's plan comparison tool, please review our instructional guide.

4. Is participation required?

No, Medicare Part D is a voluntary program. However, you may be penalized for enrolling late. If you participate in Medicare Part A or B and you do not enroll in a Part D plan when you first become eligible, but decide to enroll in Part D later, then you may have to pay an additional charge with your monthly Part D premiums.

5. How do I know if I will have to pay a late enrollment penalty?

If you already have a prescription drug plan that has coverage that is as good as or better than Medicare Part D coverage, then you may delay your Part D enrollment without risking a penalty. If you have prescription drug coverage through another source such as SeniorCare, Medicare supplemental (Medigap) insurance, or a former employer, then you should receive information on your coverage and how it compares to Part D coverage each fall by September 31. If you do not receive this information, you should contact your current prescription drug plan provider and ask for written information on how your current coverage compares to Part D coverage.

6. How do I sign up for a Medicare Part D plan?

If you are already a Medicare participant, you join Part D by selecting a Part D plan and enrolling directly with the plan's private provider, not the federal government. Each private plan has its own enrollment process.

As of the fall 2011, it is now possible to enroll online through the Medicare websites plan comparison tool.

7. When can I enroll in a Part D plan?

Most current Medicare participants may enroll in a Part D plan any time between October 15 and December 7 each year.

Individuals who are not currently receiving Medicare benefits, but who will soon qualify for Medicare, have an "initial enrollment period" that begins 3 months before the month in which they become eligible (for most people this is the month in which they turn 65), the month they become eligible, and the 3 months following their eligibility month (7 months total).

If you do not choose to enroll in Part D during your initial enrollment period, you can still enroll in Part D plan, but only between October 15 and December 7 each year, which is the "annual coordinated election period." you may also have to pay a late enrollment penalty as described in the "Is participation required?" question above.

8. Can I change Part D Plans?

You may only change to a different Part D plan between October 15 and December 7 each year.

9. I'm married, do I apply with my spouse, or do I apply by myself?

If you are simply enrolling in a Medicare Part D plan, then you enroll by yourself. Your spouse will enroll separately. However, if you want to apply for Medicare Part D "extra help" program (also known as the Low Income Subsidy), you may apply as a couple.

Extra help is a program designed to help limited means Medicare participants with their Medicare Part D costs. There is an application process for the Medicare Part D extra help that is separate from Medicare Part D plan enrollment. Not all Medicare participants will be eligible for the extra help program, but all Medicare beneficiaries may participate in Medicare Part D. For more information on the Medicare Part D extra help program, see "What if I cannot afford my Part D costs?".

10. Which drugs will Medicare Part D Plans cover?

It depends on the particular Part D drug plan the Medicare beneficiary chooses. The government does not require every Part D plan to offer the same list of drugs. Instead, each drug plan will design a formulary, which is a list of drugs the plan will cover. All formularies must include coverage of certain drugs commonly prescribed to Medicare beneficiaries.

Although plan providers have a great deal of freedom in choosing which drugs to cover, the law prohibits coverage of certain categories of drugs including, but not limited to be following:

• Barbiturates
• Benzodiazepines
• Drugs that can be paid for through Medicare Part A or B
• Drugs used for weight loss, weight gain, or anorexia
• Nonprescription drugs
• Prescription vitamins except prenatal vitamins and fluoride preparations

11. Can a Part D Plan Provider change which drugs they cover?

Yes, a Part D plan provider may remove drugs and change a plan formulary (the list of prescription medications covered under a plan) any time from March to mid-November. From mid-November to February, a plan may not remove any drugs from its formulary or change a plan's cost structure. Throughout the remainder of the year, plan providers must notify affected participants in writing about changes to their drug plan 60 days before the changes go into effect.

12. What if I need a drug that is not covered by my Part D plan?

When shopping for a Part D plan, you need to examine each Part D plan available in your area to find the plan that best meets your prescription needs. Unfortunately, you may discover that no plan covers all the drugs that you need. Moreover, you may choose a plan based on your current medication needs, but your health conditions and medication needs might change after enrolling in the plan.

If you face these types of difficult situations, you will need to consult a physician to determine whether your plan's formulary (list of covered drugs) includes an alternative, equally effective medication. If no alternative medications are appropriate, you may choose to request that your plan provider make an exception and cover a drug not included on your plan's formulary. Every plan will have a formal exceptions process that must be described in documents provided to you when you enroll in your Part D plan.

13. Where can I purchase prescription drugs if I enroll in Part D?

You will be able to purchase your covered prescription drugs through pharmacy networks established by your plan's provider. You should try to choose a plan that includes your preferred pharmacy in the plan's pharmacy network. If you purchase prescription drugs from a pharmacy that is not in your plan's pharmacy network, then your plan will not help pay for that drug.

This last point is worth emphasizing. Some plans may only provide pharmacy networks in their own region or only in select areas outside their regions. If you frequently travel outside of Wisconsin, you will need to plan your drug purchases carefully because your drug purchases in other states may not be covered. If you are one of these individuals, you may want to check to see if a Medicare Part D plan with national coverage is your best option.

14. How much will Part D cost?

It depends. Under Part D, participant payments for covered prescription drugs, also called out-of-pocket costs, will vary according to the drugs used, medication needs, and income level. You will likely pay a monthly premium for Part D coverage as well as a deductible and co-insurance. Each drug plan can create its own cost structure, put plan providers must follow a cost framework established by the government.

15. What can I expect to pay for my Part D Plan?

For the standard plan, the average monthly premium will be around $35 along with a $310 deductible, plus co-insurance and a gap in coverage. Some of the particular plans may differ in the costs they require for their participants.

16. What is the difference between a co-pay and co-insurance?

Co-insurance is when you pay a percentage for the cost of your prescription (i.e. 25% of each prescription). A co-pay is a set dollar amount that you pay for each prescription (i.e. $5 for each prescription).

17. Are the Part D Plans comprehensive or are there gaps in coverage?

It depends upon the particular plan, but according to a model presented by the government, there will be gaps in Part D coverage. Under the federal government's Part D cost model, a plan may charge you a deductible of $310 in 2011.

Once you have met the deductible or if the plan does not charge a deductible, you enter into what is known as the co-insurance phase. You now will pay either 25% of the cost of your drugs or an amount that is based on a tier structure. You remain in this phase until the full cost of your drugs reaches the amount of $2,840. This amount is calculated based on the full cost of your drugs, not just your out-of-pocket costs. In other words, what you and the insurance company has paid.

When the full cost of $2,840 is met, you now go into the gap. This gap in coverage is commonly referred to as the "doughnut hole." because of the recent reform in Health Care, in 2011 you will no longer have to pay the full cost of your drugs. There will be a 50% cost reduction on brand named drugs and a 3% reduction on the cost of generic drugs in this phase.

Once you have spent a total $4,550 out-of-pocket, the plan pays 95% and you pay 5%. This last part is referred to as "catastrophic coverage." It's important to note that these figures only include the cost of prescriptions covered by your drug plan. If your Part D plan does not include a particular prescription on its list of covered medications (known as a formulary) and you purchase that prescription, you will pay the total cost of the prescription and that amount does not count towards your Part D coverage limits.

The government calls this model the "standard plan." Providers will be allowed to make plan that are a little different from the standard plan, so your particular options may look different. It is also worth noting that if you qualify for "extra help" (the Part D financial assistance program), the government covers a significant portion of your Part D plan costs and you will not be required to make the same payments as other Part D standard plan participants.

18. What if I can not afford my Part D costs?

Help is available. Some Part D participants who have limited income and assets may receive help paying for their Medicare Part D drug costs. This assistance is known as "extra help." The Social Security Administration (SSA) will be mailing applications for the Medicare Part D extra help to individuals that may be eligible for this program. Anyone may also request an application for extra help or get answers to questions about this assistance program by calling SSA at toll-free 1-800-772-1213. The application for extra help is also available online at the SSA website. As of 2012, application will only be taken over the phone or online.

19. Will the rich pay more than the poor?

Very poor people qualify for a financial assistance program called extra help. Moderately poor and rich people will pay the marketed costs of the Medicare Part D plans. For more information about the likely cost structure for the standard Part D plan, see above "Are the Part D plans comprehensive or are there gaps in coverage?".

20. Why does it cost so much?

Medicare Part D is a complex, huge program, but it will provide help to many seniors. The current cost structure was designed by members of the United States Congress. To comment on this program, contact your Congressional representatives.

21. What if I am currently participating in a Medicare Savings Program such as SLMB, QMB, SLMB Plus, or a program that helps pay Medicare premiums?

If you are currently participating in a Medicare Savings Program such as QMB (Qualified Medicare Beneficiary), SLMB (Specified Low-Income Medicare Beneficiary), or SLMB+ (Specified Low-Income Medicare Beneficiary Plus) then you are automatically eligible for Medicare Part D extra help program.

Automatic enrollment will only happen if you currently are not participating in a plan. If you are currently in a plan, you must check to see if the plan participates in the Low-Income Subsidy program. If not, you may then change to one of these plans.

22. What if I am currently receiving prescription drug coverage through SeniorCare?

Currently, we do not know if SeniorCare will change after January 1, 2012. However, if you currently rely on SeniorCare and your term is about to expire this fall, you should sign up again so that you do not have a gap in coverage. Even if you do want to enroll in Medicare Part D, the earliest you can begin receiving Medicare Part D coverage is January 1, 2012. Make sure you do not go without coverage and re-enroll in SeniorCare.

23. If I currently receive prescription drug benefits through my Veterans Benefits, should I apply for Medicare Part D?

You have the option of enrolling in Medicare Part. However, you may want to stick with your Veterans Benefits because the VA coverage may be better than Part D coverage and is considered to be Creditable Coverage. Creditable coverage protects a Medicare beneficiary from a late enrollment penalty if they decide to enroll in Medicare Part D after their initial enrollment period.

Veterans Benefits are very complex, and we highly recommend that you consult with your County Veterans Service Officer, who can guide you through the process of accessing the benefits.

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Reporting Child Abuse / Neglect

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1. What is child abuse and neglect?

Child abuse is the physical, sexual, or emotional maltreatment of a child (ages 0 to 18) by a parent, family member, other caregiver, or non-caregiver. Physical abuse will involve cuts, broken or fractured bones, burns, internal injuries, or severe and frequent bruising inflicted on a child by other than accidental means. Sexual abuse will involve sexual intercourse, other sexual contact, or exploitation. Emotional damage means harm to a child's psychological or intellectual functioning, exhibited to a severe degree.

Child neglect is the failure of a parent or other caregiver to provide necessary care (including supervision), food, clothing, shelter, and medical care - for reasons other than poverty - so as to seriously endanger the physical health of a child.

2. What should I do if I believe that a child is abused or neglected?

You should report your concerns to Ozaukee County Department of Human Services if you believe that a child (a boy or girl, ages 0-18) has been:

• abused (physically, sexually, or emotionally)
• is at risk or abuse or neglect
• neglected (physically or emotionally)

3. How do I report concerns?

Contact the Child Protection Access Unit, Monday through Friday, from 8:30 a.m. to 5 p.m. via phone at 262-238-8200 or 262-284-8200. After 5 p.m. on weekdays, holidays, and weekends call your local police nonemergency dispatch.

4. What if I'm not sure I should report?

Please report, a child's health could be in danger! We at Human Services cannot protect children unless they are brought to our attention.

5. Will the family know that I reported?

State law protects reporter confidentiality. We will not disclose your name to the individuals whom you report. You should not be afraid of reprisals if you report. If you have more questions, please contact Human Services.

6. What will happen when I report child protection concerns?

A social service specialist will write up your report. They will need to know the names, ages, and addresses of family members. They will need to hear information about the suspected abuse or neglect. Please be prepared to provide information. The more information that you share, the better subsequent agency decision-making will be.

A supervisor will review the report and decide if the information reported is sufficient to merit an investigation based on statuary definitions of abuse / neglect. The supervisor will make a response time decision once a decision is made to open a case. Response time is determined by several factors and level of imminent danger. Cases are designated a response of 24 hours or less, or 2-5 days.

If you have question, please contact Human Services.

7. What information is needed when I file a report?

Child Protection Investigative Standards for the State of Wisconsin indicate that when a referral is made we need to gather the following information from the reporter:

• All household members' names and relationships, ages, address, phone numbers, schools, places of employment
• Alleged maltreatment, current and past, and circumstances of the maltreatment
• Description of the child, highlighting current conditions and vulnerability
• Description of the family, highlighting general functioning, current stresses and how the family might respond to intervention
• Description of the parents, highlighting individual functioning and parenting practices
• Names and contact information for other people with information
• Reporter's name, relationship to family, motivation and source of information, if possible
• Whether the child is a Native American Child, as defined by the Indian Child Welfare Act

If you have questions, please contact Human Services.

8. What will happen when the social worker sees the child and family?

Social workers will interview the children and family members regarding the maltreatment concerns. They will assess child safety, child maltreatment, risk factors, and family strengths / needs. They will make determinations as to whether maltreatment as defined in state statues has occurred. They will make decisions as to what sort of services might benefit the children and family.

9. Will the child be removed from their family?

Ozaukee County Department of Human Services strives to keep families together. We serve most children and families in the family home. In cases where there is a safety concern, it may be necessary to remove children from their home. Court action is necessary whenever a child is removed from the parental home. In removal situations, Wisconsin State Statues guide child protection actions by setting forth legal responsibilities for case practice.

If you have questions, please contact Human Services.

10. Will I learn the outcome?

You will receive follow-up correspondence if you are a mandated reporter. Mandated reporters are professionals who are required by law to report suspected maltreatment. The letter will provide basic information about the intervention only, as state law provides for family confidentiality.

The social worker will not write you if you are a non-mandated reporter as state law prohibits this breach of family confidentiality. A mandated reporter is a:

• Acupuncturist
• Alcohol or other drug counselor
• Audiologist
• Child care worker
• Chiropractor
• Clergy
• Coroner
• Court-appointed special advocate
• Day care provider
• Dentist
• Dietitian
• Emergency medical technician
• First responder
• Marriage and family therapist
• Mediator
• Medical examiner
• Medical or mental health professional
• Nurse
• Occupational therapist
• Optometrist
• Physical therapist and their assistants
• Physician
• Police or law enforcement officer
• Professional counselor
• Public assistance worker (which includes a financial and employment planner)
• School administrator
• School counselor
• School teacher
• Social worker
• Speech-language pathologist

If you have any questions, please contact Human Services.

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Sheriff's Department

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1. Where can I find more information about Ozaukee County's sober living house, Healing Point?

Healing Point House is located in Saukville and is accepting applications for residents.

Healing Point - Ozaukee

2. Where can I check to see if someone is in the Ozaukee County Jail?

Please visit our inmate locator page by going here:
Inmate Locator

3. How can I submit an anonymous tip?

You can submit a tip in three ways: download our app for Apple or Android devices by searching for "OZSO Tips" in your app store, text "OZSO and your tip" to 847411, or else click the link here: Tip Submission Form

4. I need to have a Sheriff's Deputy serve papers to someone in Ozaukee County. How do I request service?

Please see our instructions for civil process service. Civil Service Forms & Instructions

5. How do I find information on a property that will be auctioned at a Sheriff's Sale?

Please see our Sheriff's Sale tab for all current listings, cancellations and adjournments on each property currently up for bid. Sheriff's Sales

6. I need to request an incident report. How can I order copies?

Please see our Open Records tab for all information, forms and instructions on how to submit an open records request. Open Records Request

7. I was involved in an accident. How can I get a copy of my crash report?

Simple. Just give us a call and we can email it over to you right away. We can be reached at (262) 284-7172. Accident Report Request

8. How do I make an appointment to see someone in the jail?

Please call our booking desk at (262) 284-8440.

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Wellness Program

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1. Who can participate?

Insured adult employees and your spouses.

2. Who should participate?

Insured adult employees and your spouses.

3. Do I have to participate?

You or your spouse are not under any obligation to participate, but will not be eligible for the wellness reimbursement.

4. Do my spouse and I have to participate?

You or your spouse are not under any obligation to participate, but will not be eligible for the wellness reimbursement if you choose not to.

5. I lost my letter what should I do?

Contact PopSpring their navigators are available to assist with questions Monday-Friday 7:30AM – 9:00PM CST by calling 855-699-4445

6. What do I need to do to schedule an appointment?

Simply call the clinic at (262) 536-4344, please keep in mind that this is a 12 hour fasting blood draw. If you have specific health requirements that make it difficult to fast please discuss this with the Oz Health staff.

7. If I need a blood draw do I need to have it done at Oz Health?

Yes, the clinic has early morning hours and later hours on Wednesdays. We have also planned to have additional staff available to meet demand. Unless, you have had/or will have it done in the 6 months that precede your HRA. If you have had the biometric screening done before, simply request the Primary Care Provider form from the HR Director.

8. Do I need to have my annual physical before April 1, 2015?

No, you may have it done at any point in 2015 to be eligible. You still will have to provide an EOB or signed certification from your Doctor to be eligible.

9. Can I schedule both my follow-up visit and annual physical at the same time?

Yes, when you have your biometric testing done at Oz Health you will be asked to schedule a follow-up appointment to discuss the results, you may also schedule your physical at that time. Physicals must be done by December 31, 2015 to be eligible for the wellness payment.

10. Will the County have access to my health information?

No, each login is for the individual employee and spouses. The County will not have access to any information other than which employees have participated so that payments can be made.

11. What will the HRA information be used for?

The PopSpring portal will use the HRA information for predictive modeling of our insured employees. For example, if the HRA data demonstrates that our members have a higher than average incidence of blood glucose as a group (not by individual employee), we will work with PopSpring to develop wellness programming aimed at controlling pre-diabetic conditions.

12. How secure is the PopSpring website?

The website is fully secure and PopSpring is fully HIPAA compliant, your health information is treated exactly the same is if it was being shared with any health care provider.

13. Can I request a copy of my biometric results done at the clinic for my primary care physician?

Yes, simply call the clinic at (262) 536-4344, you will have to physically pick up a copy of the results or sign a release.