Orientation to Treatment

The Ozaukee county Department of Human Services wants you to make the most of your time when meeting with our therapists. To help accomplish this, we ask that all new and returning clients attend our biweekly Orientation to Treatment (OTT) meetings.


OTT meetings:
  • Are a one time appointment (you will not have to come back after the first time as long as you continue to receive services)
  • Are by appointment only
  • Are not a therapy appointment
  • Will last about 1 hour, so please plan accordingly
You must call 262-284-8200 to sign up to schedule an OTT appointment.

Required Items

Please bring:
  • Your insurance card(s), if you have insurance
  • Your most recent Federal Taxes OR W-2's
  • One month's (most recent) pay stubs or bank statement (if direct deposit), Social Security statement, Social Security Disability Letter, Pension statement, Unemployment stub, interest earned on savings, etc. - anything you can provide that verifies one month's income

Information Needed

At OTT, you will fill out / sign:
  • A sheet acknowledging receipt of information about our privacy practices
  • An application for services - this helps us collect some background information that helps us assess your treatment needs
  • Consent for Treatment
  • Financial Information Form - this is used to determine your ability to pay and the rate at which you will be billed
  • Release(s) of Information as needed for past service providers
We will share information with you about:
  • Our privacy practices and your rights as a client and confidentiality
  • Treatment expectations
  • Information about other community resources
After OTT, your individual case will be reviewed in our weekly staff meeting, where you will be assigned to the therapist best able to meet your needs. It is noted that OTT is required prior to scheduling an appointment for any treatment options provided at the Counseling Center.

If you are only seeking medication management services you may need to first meet with a therapist for an initial assessment. This assessment is used to collect background information and provide a preliminary diagnosis to help maximize the time you spend with the doctor or nurse practitioner.