Teladoc is a healthcare service that offers convenient, confidential access to quality doctors 24/7, anytime anywhere.  Teladoc doctors are U.S. Board-Certified internists, family doctors, and pediatricians.  They average 20 years of experience and are licensed to practice in your state.

Teladoc Member Frequently Asked Questions

What Can Teladoc Be Used for?

Teladoc can help you with everyday, non-emergency healthcare issues, including sinus problems, allergies, flu symptoms, and much more.  Skip the waiting room and the trip to the ER.

How Do I Set Up My Account?

Download the Teladoc App, visit the website, or call 1-800-TELADOC (835-2362)

Do I Need to Have My Insurance Information Available?

No, Teladoc is a separate benefit and your insurance information is not required when you have a visit.

How do I Access Teladoc?

The service can be access by app, web, or phone, and visits are available by phone or video.

How Much Does it Cost?

When using Teladoc for everyday medical care, your visits are free.

Can Teladoc Physicians Prescribe Medications?

Yes, when medically appropriate, doctors can prescribe medications.  If a prescription is not required, the doctor may provide the member with instructions for managing symptoms or following up with their primary care doctor.

Can My Primary Care Doctor Get a Record of my Teladoc Visit?

With your consent, an electronic copy of your Teladoc visit will be sent to your primary care doctor.

Can I Use Teladoc While Traveling?

Teladoc is available in all 50 states, so you can use the service while traveling within the United States.  Some restrictions may apply.